shared services

Sarah Burnett

Shared services’ options to tackle the skills shortage

The skills shortage remains a significant challenge for shared services. Surprisingly, the shortage persists even in the face of economic...

Sarah Burnett

Process Intelligence – What’s in it for you?

Are you thinking about process intelligence? Check out the list of role-based benefits that we have created to help you build the...

Sarah Burnett, Hema Gndhi, Adam Bujak

A modernized approach to scaling up enterprise-wide automation with LatentBridge’s Navigo and KYP.ai

By Hema Gandhi, CEO of LatentBridge, Adam Bujak, CEO of KYP.ai, and Sarah Burnett, Chief Technology Evangelist at KYP.ai As technology...

Sarah Burnett

Dial up the productivity mining in shared services to achieve flow and more

Efficiency is a common driver for investing in process intelligence in shared services but, as with any other technology, there are...

Sarah Burnett

The Opportunities Hidden in your Shared Services Data

Rising costs, and a shortage of skills are two of the biggest challenges that shared service centres face today on top of other business...