Sarah Burnett
Productivity mining in the contact centre
We are half way through 2022 but reading about poor customer experience and staff attrition rates in contact centres you would think we...
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Sarah Burnett
- Apr 1
- 3 min
The CTO Perspectives: Sarah Burnett talks to Miroslaw Bartecki, co-founder and CTO at KYP.ai
The CTO Perspectives: Sarah Burnett in conversation with Miroslaw Bartecki, a co-founder and CTO at KYP.ai
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Sarah Burnett
- Feb 3
- 1 min
Trust and Transparency in Digital Transformation Mining
Trust and Transparency in Digital Transformation Mining - a KYP.ai executive panel
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Felix Haeser
- Jan 10
- 4 min
The important equation of people and skills for process intelligence projects
Let's talk about the skills needed for process intelligence projects.
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Sarah Burnett
- Nov 30, 2021
- 4 min
Driving Excellence in Shared Services with Process Intelligence
Shared services executives face the challenges of driving operational excellence and execution in a complex work-from-home setting....
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